LightSpeed and Support

There is a LightSpeed section on www.depoman.com that is very helpful, a neat kind of users group. We have helped each other on there with our common problems. But if you have a problem (stacking, missing strokes comes to mind), in addition to posting here, please, please call support and let them know what's going on.

If we don't tell them what the problem is, they won't know and can't help us. If only one LS user calls with, say, dropped strokes, support will think the problem is particular to that person because no one else said anything. Plus, the cost of support is paid when you buy your writer, so you might as well use it!!!